Responsible gambling

Gambling can be a fun form of entertainment when it is kept within your means and under your control. If you ever feel that play is becoming stressful, distracting, or causing harm, that is a signal to pause and take practical steps. This page explains the tools available through your Fortunate Buddha Casino account and simple actions you can take to protect your wellbeing and your finances.

We aim to support mindful play. The suggestions below are non-judgemental and focused on concrete steps you can use immediately. If you need help setting anything up, contact our support team through the Help or Support area in your account, and we will guide you through the available options.

Tools (Deposit Limits, Time-Outs, Self-Exclusion)

Fortunate Buddha Casino provides a set of account controls designed to help you manage spending and take breaks when you need them. These tools are easy to activate and designed to be effective immediately.

Deposit limits — Set daily, weekly, or monthly deposit caps in CAD to control how much you add to your account. Typical examples include C$100 daily, C$500 weekly, or C$2,000 monthly. You can lower limits instantly; increases usually take effect after a short cooling-off period, commonly 24 hours.
Loss and wagering limits — Put caps on total losses or wagering amounts over a chosen period to reduce financial risk. These limits prevent you from continuing once they are reached.
Time-outs — Use temporary breaks, for example 24 hours, 7 days, or 30 days, to step away from gambling without permanently closing your account. Time-outs are enforced immediately and pause account activity and marketing messages.
Self-exclusion — For longer breaks, choose self-exclusion periods such as 6 months, 1 year, or permanent exclusion. Self-exclusion blocks access to play and stops promotional communications. If you need assistance with the process, our support team can complete or confirm the exclusion with you.

How to set these tools (typical steps):

Go to Account > Responsible Gambling (or Limits) in your Fortunate Buddha Casino profile.
Choose the type of control you want (deposit, loss, time-out, or self-exclusion).
Pick the amount or duration and confirm the change. Reducing limits takes effect immediately; increases require the stated waiting period.
If you prefer, ask our support team to guide you through the process or place a self-exclusion on your behalf.

Session Reminders or Loss Limits

Small, timely nudges can help you stay aware of how much time and money you are spending. Fortunate Buddha Casino supports configurable reality checks and loss alerts so you can keep your play within your plan.

Reality checks — Receive pop-up reminders after set intervals, for example every 30 or 60 minutes, showing your session length and net result. These prompts give you a chance to decide whether to continue.
Loss alerts — Set a daily loss threshold, for example C$50–C$100, and receive a clear notification if your losses reach that level. You can choose to have play suspended automatically or simply receive a warning.
Practical examples — Try a combination such as a 60-minute reality check plus a C$100 daily loss alert. Adjust these settings based on what helps you maintain control.

Other practical behaviours to combine with reminders:

Set a strict entertainment bankroll and avoid using money intended for bills or essential expenses.
Keep gaming sessions short and schedule non-gambling activities between sessions.
Use cooling-off periods after a losing session instead of trying to recover losses immediately.

Links to Support Organizations

If gambling is causing distress, there are services and professionals that can help. Consider reaching out to local or national support services, your healthcare provider, or confidential helplines in your area.

Types of support you might seek:

Peer support groups offering regular meetings and guidance from people with lived experience.
Telephone and chat helplines providing emotional support, crisis intervention, and referrals.
Professional counselling, including therapists experienced in behavioural addictions.
Financial counselling to help manage money concerns and create a debt management plan.
Support for family members and friends who need guidance on helping a loved one safely and constructively.

If you feel at immediate risk of harm to yourself or others, contact your local emergency services or an appropriate crisis line immediately.

Differences from Canada-Specific Standards

Fortunate Buddha Casino offers many responsible gambling tools commonly found on regulated platforms, but rules and services available through local provincial regulators may differ. It is useful to understand how Fortunate Buddha Casino’s tools interact with local measures so you can create the most effective protection plan.

Fortunate Buddha Casino’s deposit limits, time-outs, and self-exclusion apply only to your Fortunate Buddha Casino account. They do not automatically extend to other operators or provincial exclusion programmes.
If you want to block access across multiple operators in your province, consider enrolling in provincial self-exclusion schemes alongside the tools available through Fortunate Buddha Casino.
Bank and payment controls can provide an additional layer of protection. Speak with your bank about blocking gambling transactions or enabling card controls if you wish to restrict deposits at the source.
Device-level measures, such as website blockers, removing gambling applications, or restricting app store purchases, can also make it easier to maintain a break.
Combining account-level limits, external financial controls, and local self-exclusion programmes provides the strongest protection. If you are unsure which combination is best for you, our support team can explain how the different options work and help you implement the changes you want.

Remember: choosing to use limits or take a break is a positive, practical step towards maintaining control and peace of mind. If you need help applying any tool or would like advice about your next steps, contact Support through your account, and we will assist you confidentially and respectfully.